Our mission at MLS Title LLC is to focus on extending our knowledge and experience to the customer, in order to provide a level of service that will draw repeat business. When it comes to a client base, we believe in Quality rather than Quantity; that is, we want to do well for the clients who trust in us for their business needs, and we strive to meet those needs on many levels. Our goal is not to visit every real estate brokerage in the county looking for contracts or loans, overextending ourselves for the mere numbers it might bring us. Instead, we hope to succeed with the clients we build relationships with, in the hopes that together we can excel in providing a higher level of service to mutual customers. We find that communication goes a long way in this business where so many parties are often involved in a single transaction. Our clients can feel confident that their calls will be returned, their questions will be answered, and their concerns will be addressed. While we intend to continue moving forward with today's technology in the title insurance industry, we realize that true customer service should never be replaced by automated services and internet. Our motto remains - "MLS Title - Professional Service, With a Personal Touch".
MLS Title, LLC is a locally owned small business located in Fort Myers , Florida. The owner and manager of MLS Title is Susan Malach. She has worked in the title industry both for attorneys and in the title company setting. She offers not only knowledge regarding title issues, but also the customer service and professionalism which is critical when handling what could be the greatest investment in a customer's portfolio. She understands that there are people on either side of the sales contract, not just numbers, and dedicates herself to providing all parties with a comfortable, well-informed transaction. As manager at MLS Title, she insists on hands-on involvement in each file throughout the entire closing process, not only at the signing table.
Our title insurance underwriters, Westcor Land Title Insurance Company and Old Republic National Title Insurance Company, have agencies both nationally and internationally. MLS Title offers to its customers the resources available through a large underwriter, combined with the personal level of customer service one would expect from a small business.
On the cutting edge of technology, we are also proud to offer SureClose®, a secure real estate communication and transaction management website. Through SureClose®, all parties in the transaction are invited to log in at any time, day or night, to view the progress and status of their transaction. Sellers, buyers, realtors, lenders, etc. are able to log in and access their transaction, view/print/download information, order escrow services directly, and exchange documents. This is especially helpful when some parties are in a different time zone, because SureClose is available 24 hours a day, 7 days a week. Customers receive their own log-in, and their non-public personal information is not available to other parties in the transaction.
MLS Title looks forward to a great future in this community and statewide, offering a wide range of title insurance and escrow settlement services, including purchase/sale transactions, refinances, construction loans, 1031 Exchanges, and other services needed as we embrace the always growing real estate and home building market.